Payment Express
All Systems Operational

Updated a few seconds ago

Hosted Payments API




Operational

Merchant Hosted API




Operational

Card Present Services




Operational

Batch Processing Services




Operational

IVR Payment Services




Operational

Payline Web Interface and Reporting




Operational

Banks and Acquirers




Operational

Scheduled Maintenance

Schedule

July 21, 2018 1:50PM - 3:30PM UTC

Components

Banks and Acquirers

Locations

Asia-Pacific

Description

NZT: 22 July 2018 01:50 - 03:30 Region: New Zealand ANZ New Zealand have informed us they will be conducting scheduled maintenance activities. The Payment Express - Verifone link may experience intermittent interruptions during the window, which will cause transaction failures.

Schedule

July 24, 2018 2:00PM - 5:00PM UTC

Components

Banks and Acquirers

Locations

Asia-Pacific

Description

AEST: 25 July 2018 00:00 - 03:00 Region: Australia ANZ Australia have informed us they will be conducting scheduled maintenance activities. The Payment Express – ANZ Australia link may experience interruptions during the window, which will cause transaction failures.
Scheduled MaintenancePlanned Maintenance

Schedule

July 30, 2018 6:00PM - July 31, 2018 8:00PM UTC

Components

Hosted Payments API, Merchant Hosted API, Card Present Services, Batch Processing Services, IVR Payment Services, Payline Web Interface and Reporting

Locations

Americas, Asia-Pacific, EMEA

Description

First window: PDT: 30 Jul 2018 at 11:00 - 14:00 AEST: 31 Jul 2018 at 04:00 - 07:00 NZT: 31 Jul 2018 at 06:00 - 09:00 BST: 30 Jul 2018 at 19:00 - 22:00 Second window: PDT: 31 Jul 2018 at 11:00 - 13:00 AEST: 1 Aug 2018 at 04:00 - 06:00 NZT: 1 Aug 2018 at 06:00 - 08:00 BST: 31 Jul 2018 at 19:00 - 21:00 Region: Global Payment Express is deploying a maintenance update. Two maintenance windows have been reserved for this. No interruption is expected. Payment Express will update the UAT (test) environment in advance. UAT will be updated during the following window: PDT: 16 Jul 2018 at 17:00 - 19:00 AEST: 17 Jul 2018 at 10:00 - 12:00 NZT: 17 Jul 2018 at 12:00 - 14:00 BST: 17 Jul 2018 at 01:00 - 03:00 Feel free to perform validation testing in our UAT environment at uat.paymentexpress.com. If you come across any issues in testing please report them to support@paymentexpress.com

Schedule

August 14, 2018 2:05PM - 8:00PM UTC

Components

Banks and Acquirers

Locations

Asia-Pacific

Description

The time above is UTC AEST: 15 August 2018 00:05 - 06:00 Region: Australia ANZ Australia have informed us they will be conducting scheduled maintenance activities. The Payment Express – ANZ Australia link will be down during the window. Transactions will decline.

History (Last 7 days)

Incident Status

Operational


Components

Banks and Acquirers


Locations

Asia-Pacific




July 18, 2018 3:37AM UTC
[Identified] Region: New Zealand Some Westpac cards transacting via 3D Secure are experiencing transaction failures Westpac is aware of the issue and are working to resolve this

July 18, 2018 11:13PM UTC
[Resolved] Westpac has resolved the issue as of 17:52 yesterday.