Americas, Asia-Pacific, EMEA, New Zealand, Australia
PDT: 27 May 2019 at 14:00 - 17:00
EDT: 27 May 2019 at 17:00 - 20:00
BST: 27 May 2019 at 22:00 – 28 May 2019 at 01:00
AEST: 28 May 2019 at 07:00 - 10:00
NZST: 28 May 2019 at 09:00 - 12:00
Payment Express is conducting a Failover Exercise. We will be directing web traffic for sec.paymentexpress.com to an alternate data centre during this window.
No impact is expected.
Customers who whitelist incoming/outgoing IP addresses must ensure that the full Payment Express IP address range is allowed. Our full IP address range is detailed here:
Otherwise you may lose connectivity to Payment Express services during this window if the IP addresses we use are not allowed on your network.
This is identical to the previous Failover Exercise we performed, detailed here:
AEST: Tues, 4 Jun 2019 at 21:00 - 22:00
NZST: Tues, 4 Jun 2019 at 23:00 - 00:00
PDT: Tues, 4 Jun 2019 at 04:00 - 05:00
EDT: Tues, 4 Jun 2019 at 07:00 - 08:00
Regions: Australia, New Zealand, US
Payment Express is conducting scheduled infrastructure maintenance
There will be interruptions to transaction processing during this window which will result in transaction declines. Expected response codes are NY, U9, and 91. We expect total interruptions during the window to be below 15 minutes.