AEDT: Monday 21st January 00:00 - 02:00
ANZ Australia have informed us they will be conducting scheduled maintenance activities.
The Payment Express – ANZ Australia link may experience interruptions during the window, which will cause transaction failures.
Hosted Payments API, Merchant Hosted API, Card Present Services, Batch Processing Services, Payline Web Interface and Reporting, Account2Account
Americas, Asia-Pacific, EMEA, New Zealand, Australia
PST: 28 Jan 2019 at 12:00
AEDT: 29 Jan 2019 at 07:00
NZT: 29 Jan 2019 at 09:00
GMT: 28 Jan 2019 at 20:00
Payment Express is performing maintenance to one of our data centers.
We will be directing internet traffic away from the affected data center.
No impact is expected.
Common use end-points are: sec.paymentexpress.com (HTTPS), scr.paymentexpress.com (TCP).
Customers who restrict outbound network connectivity must ensure that the full Payment Express IP address ranges are allowed as detailed here:
If connectivity is not allowed, service will be degraded.
Hosted Payments API, Merchant Hosted API, Card Present Services, Batch Processing Services, IVR Payment Services, Payline Web Interface and Reporting, Banks and Acquirers
Americas, Asia-Pacific, EMEA
PST: 25 Feb 2019 at 12:00 to 14:00
AEDT: 26 Feb 2019 at 07:00 to 09:00
NZT: 26 Feb 2019 at 09:00 to 11:00
GMT: 25 Feb 2019 at 20:00 to 22:00
Payment Express is conducting a Failover Exercise. We will be directing web traffic for
sec.paymentexpress.com to an alternate data centre during this window.
No impact is expected.
Customers who whitelist incoming/outgoing IP addresses must ensure that the full
Payment Express IP address range is allowed. Our full IP address range is detailed here:
Otherwise you may lose connectivity to Payment Express services during this window if
the IP addresses we use are not allowed on your network.
This is identical to the previous DR test we performed, detailed here:
PST: Tue, 15 Jan 2019 at 04:00 - 05:00
AEDT: Tue, 15 Jan 2019 at 23:00 - 00:00 Midnight 16 Jan
NZT: Wed, 16 Jan 2019 at 01:00 - 02:00
Payment Express is conducting infrastructure maintenance for acquiring links.
This will only affect the following merchant links:
All USA and Canada links
Commonwealth Bank via MiGS (MasterCard Internet Gateway Service)
Mastercard transactions for Payment Express Acquiring merchants (New Zealand)
Visa transactions for Westpac Australia merchants
There will be interruptions to transaction processing during this window which will result in transaction declines. Expected response codes are NY, U9, and 91. We expect total interruptions during the window to be below 30 minutes.
Banks and Acquirers
January 15, 2019 12:00PM - January 15, 2019 1:00PM UTC