[Monitoring] PDT: 15:55 - Ongoing
Merchants transacting via Chase USA are experiencing transaction failures
Payment Express is investigating. Updates to follow.
June 24, 2018 11:08PM UTC
[Investigating] There are still intermittent interruptions on the Payment Express - Chase link.
Payment Express and Chase staff are investigating.
June 24, 2018 11:27PM UTC
[Monitoring] The Payment Express - Chase link is currently down and all transactions for Chase merchants are declining.
Chase has advised that they are working to resolve the issue as soon as possible.
June 24, 2018 11:53PM UTC
[Monitoring] There are still intermittent interruptions on the Payment Express - Chase link.
Payment Express is monitoring and will advise once we have confirmation the issue is resolved.
June 25, 2018 1:07AM UTC
[Monitoring] PDT: 15:55 - 17:38
Transactions seem to be processing as normal, however Chase are yet to confirm that the issue is resolved.
Payment Express is still monitoring, and will advise once Chase confirms the issue is resolved.
June 25, 2018 1:49AM UTC
[Resolved] Chase confirmed the issue has now been resolved.
The time above is UTC
NZT: 25 Jun 2018 02:00 - 03:30
Region: New Zealand
ANZ NZ have informed us they will be conducting scheduled maintenance activities.
The Payment Express – Verifone link may experience interruptions during the window, which will cause transaction failures.