Payment Express
All Systems Operational

Updated a minute ago

Hosted Payments API




Operational

Merchant Hosted API




Operational

Card Present Services




Operational

Batch Processing Services




Operational

IVR Payment Services




Operational

Payline Web Interface and Reporting




Operational

Banks and Acquirers




Operational

Account2Account




Operational

Scheduled Maintenance

Schedule

January 20, 2019 1:00PM - 3:00PM UTC

Components

Banks and Acquirers

Locations

Asia-Pacific

Description

AEDT: Monday 21st January 00:00 - 02:00 Region: Australia ANZ Australia have informed us they will be conducting scheduled maintenance activities. The Payment Express – ANZ Australia link may experience interruptions during the window, which will cause transaction failures.

Schedule

January 28, 2019 8:00PM - 10:00PM UTC

Components

Hosted Payments API, Merchant Hosted API, Card Present Services, Batch Processing Services, Payline Web Interface and Reporting, Account2Account

Locations

Americas, Asia-Pacific, EMEA, New Zealand, Australia

Description

PST: 28 Jan 2019 at 12:00 AEDT: 29 Jan 2019 at 07:00 NZT: 29 Jan 2019 at 09:00 GMT: 28 Jan 2019 at 20:00 Region: Global Payment Express is performing maintenance to one of our data centers. We will be directing internet traffic away from the affected data center. No impact is expected. Common use end-points are: sec.paymentexpress.com (HTTPS), scr.paymentexpress.com (TCP). Customers who restrict outbound network connectivity must ensure that the full Payment Express IP address ranges are allowed as detailed here: https://www.paymentexpress.com/connectivity-about If connectivity is not allowed, service will be degraded.
Failover ExercisePlanned Maintenance

Schedule

February 25, 2019 8:00PM - 10:00PM UTC

Components

Hosted Payments API, Merchant Hosted API, Card Present Services, Batch Processing Services, IVR Payment Services, Payline Web Interface and Reporting, Banks and Acquirers

Locations

Americas, Asia-Pacific, EMEA

Description

PST: 25 Feb 2019 at 12:00 to 14:00 AEDT: 26 Feb 2019 at 07:00 to 09:00 NZT: 26 Feb 2019 at 09:00 to 11:00 GMT: 25 Feb 2019 at 20:00 to 22:00 Region: Global Payment Express is conducting a Failover Exercise. We will be directing web traffic for sec.paymentexpress.com to an alternate data centre during this window. No impact is expected. Customers who whitelist incoming/outgoing IP addresses must ensure that the full Payment Express IP address range is allowed. Our full IP address range is detailed here: paymentexpress.com/connectivity-about Otherwise you may lose connectivity to Payment Express services during this window if the IP addresses we use are not allowed on your network. This is identical to the previous DR test we performed, detailed here: http://status.paymentexpress.com/pages/maintenance/58e6ca0f5e3d3eed20000ce2/5a5d3032c57eca4cc552e71d

History (Last 7 days)

Description

PST: Tue, 15 Jan 2019 at 04:00 - 05:00 AEDT: Tue, 15 Jan 2019 at 23:00 - 00:00 Midnight 16 Jan NZT: Wed, 16 Jan 2019 at 01:00 - 02:00 Region: Global Payment Express is conducting infrastructure maintenance for acquiring links. This will only affect the following merchant links: All USA and Canada links American Express Commonwealth Bank via MiGS (MasterCard Internet Gateway Service) Mastercard transactions for Payment Express Acquiring merchants (New Zealand) Visa transactions for Westpac Australia merchants There will be interruptions to transaction processing during this window which will result in transaction declines. Expected response codes are NY, U9, and 91. We expect total interruptions during the window to be below 30 minutes.


Components

Banks and Acquirers


Locations

Americas, Asia-Pacific


Schedule

January 15, 2019 12:00PM - January 15, 2019 1:00PM UTC



January 15, 2019 12:00PM UTC
[Update] Scheduled maintenance is starting.

January 15, 2019 1:00PM UTC
[Update] Scheduled maintenance is complete.